Returns & Exchanges
At Kelpi Custom Moto, we want you to ride with confidence, which is why we offer a 30-day return window for all premium apparel and gear in original condition. If your fit isn't perfect or you've changed your mind, we are here to ensure your exchange or refund is handled with speed and precision.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn items back in their original packaging, ensuring all tags and protective liners are still attached to the garments.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Quality Inspection & Refund
Once our team inspects the returned gear for quality, we will process your refund or ship out your new exchange size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing