Frequently Asked Questions
Everything you need to know about our custom moto-inspired apparel and gear.
How long does it take for my order to ship?
Standard orders are processed within 2-3 business days. For custom-tailored leather or hand-finished gear, please allow 7-10 business days for production before shipment.
What is your return policy for custom items?
We offer a 30-day return window for all standard apparel. However, bespoke or custom-modified items are final sale unless there is a verifiable manufacturing defect.
Do you ship internationally?
Yes, Kelpi Custom Moto ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How do I ensure I choose the right size?
Our gear follows a slim, moto-inspired fit. We recommend checking our detailed Size Guide found on each product page and measuring yourself while wearing any protective layers you plan to use.
Are your jackets and pants CE-certified for riding?
While many of our items feature reinforced stitching and abrasion-resistant liners, please check the specific product description for CE-rating details and armor compatibility.
How should I care for my Kelpi leather goods?
To maintain the longevity of your gear, we recommend cleaning with a damp cloth and applying a high-quality leather conditioner every 3-6 months to prevent drying or cracking.